Your Personal Data Protection Policy

Last revised: 30 October 2026

shweapp ("we", "platform") is an online casino platform for players in Myanmar ("you", "user") offering football betting, live casino, slots, crash games, and lottery games. This Privacy Policy ("Policy") explains how we collect, store, and process the personal data you provide when you access shweapp's website shweapp.bio.

By continuing to use this platform, you are considered to have agreed to the terms of this policy. If you do not agree with any part of this policy, we recommend that you stop using the platform. For any questions, contact [email protected].

Scope of This Policy

This policy covers all personal data collected from the following:

• When accessing the platform via the shweapp.bio website
• When registering an account, making a deposit, or making a withdrawal
• When contacting us through customer service channels
• When participating in a promotion or referral program

Below are the categories of personal data we collect while you have an account and are using services on the shweapp platform.

2.1 Information you provide directly

• Full name
• Email address
• Phone number
• Date of birth (to verify whether you are over 21+)
• Payment details (KBZPay, Wave Money, AYA Pay, Bank Transfer specifics)
• Information provided through customer service and communications

2.2 Automatically collected data

When you visit the shweapp website, some technical data is collected automatically. These include —

• IP address and network data
• Browser type, OS version, device model
• Pages visited, time spent and connection date/time
• Cookies and related tracking tokens
• Referral URL (the link you arrived from)

2.3 Data received from third parties

We may receive verification data from partner payment platforms and service providers for KYC (Know Your Customer) checks and fraud prevention. This is used only to deliver our services.

We use the personal data we collect only for the purposes listed below. If you believe your data has been misused, you can file a complaint with us.

3.1 Account management and service delivery

Used to open your shweapp account, keep that account secure, and deliver our services smoothly.

3.2 Payment processing

Used to verify and process financial transactions such as deposits and withdrawals. Payment data for KBZPay, Wave Money, AYA Pay and Bank Transfer is handled through secured channels only.

3.3 Security and fraud prevention

We run fraud analysis to protect your personal data and that of other players on the platform. This includes IP checks, session token tracking, and blocking unauthorised account access.

3.4 Legal compliance

Data may be processed when required to comply with any applicable law, regulation or legal order.

3.5 Service improvement

We run aggregated data analysis to improve the quality of the platform and to enhance the experience for you and players like you. No personal data is included in these analyses.

shweapp uses cookies and similar tracking technologies to improve your browsing experience.

Types of cookies we use

• Essential Cookies: Required for the website to function. Includes session management and security checks.
• Functional Cookies: Allow the site to remember your preferences (such as language selection).
• Analytics Cookies: We use these to understand how the platform is used and to improve our services.

You can disable cookies in your browser settings, but please note that doing so may cause some platform features to stop working correctly.

shweapp does not sell, rent or share your personal data with any third-party company or individual. However, personal data may be shared in the specific circumstances below.

5.1 Service providers

We may share data as needed with companies that provide services on our behalf (for example — payment processing, technical support). These companies must act only for the purpose we specify and are bound by a data protection agreement.

5.2 Legal requirements

If we are required to fulfil a valid request from a law enforcement authority, relevant data may be disclosed in accordance with the law. This will only be done where we have a legal obligation to do so.

5.3 Business transfers

In the event of a merger or sale of the business, personal data may be transferred to the successor entity, but the terms of this policy will continue to apply.

We retain the personal data we collect for as long as necessary to provide our services and to meet any legal obligations. For example —

• Account data will be kept for the legally required retention period after the account is closed.
• Payment records are retained until the period required by applicable commercial law has been met.
• Analytics data (cookies) will be deleted no more than 90 days after the session ends, depending on the type.

If you would like to request deletion of your personal data, you can contact us at [email protected] and we will action it in compliance with legal requirements.

shweapp uses technical and operational security measures to protect your personal data.

Technical Security

• SSL Encryption: All data transfers are encrypted using the TLS/SSL protocol, which blocks any interception attempts.
• Access Controls: Staff access to personal data is restricted on a need-to-know basis.
• Server Security: Servers where data is stored are protected by network firewalls and traffic-blocking measures.

Operational Security

• Data protection training for staff
• A response plan in place for data breaches
• Data access logs are recorded and reviewed regularly

While we do our best, we acknowledge that no data transmission over the internet can be guaranteed 100% secure. If you notice a data breach, you can report it immediately to [email protected].

You have the following rights regarding your personal data that we hold.

Right of Access

You can request to view the personal data we hold about you.

Right to Rectification

If any of your data is inaccurate, you can request that it be corrected.

Right to Erasure

After the service has ended, you can request deletion of your personal data we hold, unless we are required by law to retain it.

Right to Restriction of Processing

You also have the right to request that processing of your data be temporarily suspended or restricted.

Right to Data Portability

Where applicable, you can request that your personal data be provided to you in a digital format.

To exercise any of the above rights, contact us at [email protected]. Please note that we reserve the right to determine the timeframe for fulfilling a request in accordance with our legal obligations.

The shweapp platform is only open to users aged 21 and above. We take steps to prevent minors (those under 21) from accessing the platform without awareness. If you notice a minor using this platform, you can report it immediately to [email protected]. We will review the account and take the necessary action.

If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the account.

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the "Last Updated" date will be revised accordingly. For significant changes, we will notify you via your registered email or through a platform notification.

Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated policy. If you do not agree with the changes, you may stop using the platform and request deletion of your data.

If you have any questions about this policy or would like to make a request regarding your personal data, you can reach the shweapp customer support team.

• 24/7 Live Chat: You can contact us in Burmese through the Live Chat on the shweapp.bio platform.
• Email: [email protected]

Please note that we have the right to determine the timeframe for fulfilling requests in accordance with company legal procedures. We can respond in Burmese to any inquiry, and we are committed to protecting your personal data.